Privacy Policy
Last updated: October 21st, 2025
Your privacy is important to iVerify, and we want you to understand how we handle your information. This Privacy Policy describes how we collect, use, disclose, transfer, and store your data. Please reach out to us if you have any questions.
Overview
This Privacy Policy applies to the information collected, used, and shared when you use iVerify’s websites, products, and services. At iVerify, we are committed to protecting your privacy and ensuring the security of your information. This policy outlines our practices regarding your information.
iVerify, Inc. (herein collectively “iVerify”) makes reasonable efforts to protect the privacy of your personal information. This Privacy Policy was created to demonstrate our commitment to fair information practices. This Privacy Policy covers iVerify’s use of personal information that we collect in the normal course of our business, when you use our corporate websites, applications, software, cloud services, and when you otherwise interact with us, including when you contact us for customer support. Additional information about iVerify’s obligations when processing personal information related to the use of our products and services are located at iVerify Trust Center.
If you are a resident of California, please see Section 14 (the California Addendum) for additional details on how iVerify handles your personal information.
2. Information We Collect
We collect several types of information, including:
Information You Provide Directly:
Account Information: When you create an account, we may collect your name, email address, password, username, and other registration details.
Profile Information: You may provide additional information for your profile, such as your photo, preferences, and interests.
Payment Information: If you make a purchase, collect payment information, such as your credit card number, billing address, and other transaction details are processed by our payment processor.
Communications: When you contact us, we may collect your name, email address, phone number, and the content of your communication, including any attachments.
Survey Information: If you participate in surveys, we may collect your responses and any related information.
Usage Information: Information about how you use our Services, including actions taken, data viewed, features used, settings, and other interactions.
Information We Collect Automatically:
Device Information: We may collect information about your device, including the device type, operating system, hardware model, unique device identifiers (such as UDID, IMEI, MAC address), serial number, IP address, browser type, language settings, time zone, and mobile network information.
Log Information: We automatically collect log files and server logs, including information such as your IP address, browser type, referring/exit pages, clickstream data, access times, pages viewed, search queries, and timestamps.
Location Information: We may collect the precise or approximate location of your device if you enable location services. We may also be able to infer your location from your IP address.
Cookies and Similar Technologies: We use cookies, web beacons, pixels, tags, and similar technologies to collect information about your browsing behavior, preferences, and interactions with our Services. This includes information about your visits, navigation patterns, and interactions with our content and advertisements.
Analytics Information: We use third-party analytics tools, such as Google Analytics and Firebase to collect and analyze information about your use of our Services, including traffic data, usage trends, and demographics.
Information from Third Parties:
Business Partners: We may receive information about you from our business partners, such as resellers, distributors, and other partners who provide services with us.
Public Sources: We may collect information from publicly available sources, such as social media platforms, public databases, and other publicly accessible records.
Third-Party Services: We may receive information from third-party services that you have linked to our Services.Use of Google Workspace API Data
The use of raw or derived user data received from Google Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. For more information, please refer to the Workspace API User Data and Developer Policy.
3. How We Use Your Information
We use your information for various purposes, including:
Providing and Improving the Services: To deliver, maintain, and improve our Services, and to develop new features and functionality, including personalizing your experience and optimizing our offerings
Account Management: To create and manage your account, verify your identity, process your transactions, and communicate with you about your account.
Personalization: To personalize your experience with our Services, including providing tailored content, recommendations, and advertisements.
Communication: To send you important notices, updates, security alerts, support messages, and marketing communications, including newsletters and promotional offers.
Marketing and Advertising: To market our services to you and others, and to deliver targeted advertising and promotional materials.
Analytics: To analyze how you use our Services, track usage patterns, measure the effectiveness of our marketing and advertising efforts, and improve our marketing and business strategies.
Research and Development: To conduct research and development to improve our Services, develop new products and features, and enhance our technology.
Security: To protect the security and integrity of our Services, detect and prevent fraud and abuse, and enforce our terms and policies.
Legal Compliance: To comply with applicable laws, regulations, legal processes, and law enforcement requests.
Customer Support: To provide customer support, respond to your inquiries, and resolve disputes.
Business Operations: To operate our business, manage our internal operations, and for other administrative and business purposes.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer support, and marketing.
Business Partners: We may share information with our business partners, such as resellers, distributors, and other partners, to offer you products or services or to engage in joint marketing activities.
Affiliates: We may share information with our affiliates and subsidiaries for internal business purposes.
Legal Requirements: We may disclose information if required to do so by law, regulation, legal process, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: If we are involved in a merger, acquisition, sale of all or a portion of our assets, or other corporate transaction, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties with your consent or at your direction.
Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not identify you with third parties for various purposes, including analytics, research, and marketing.
Third-Party Integrations: When you choose to integrate third-party services with our Services, we may share your information with those third parties.
5. Data Collection and Data Handling for Log Data and Advanced Telemetry
When utilizing the log collection(sysdiagnose) or advanced telemetry (threat hunter) feature within our Services, we may collect additional data from your device. This data may include, but is not limited to:
Device logs and system configurations
Application lists and usage data
Network information, including IP addresses and connection details
Apple ID and telephone number
Other diagnostic information relevant to identifying potential security threats
Informed Consent: We are committed to obtaining your informed consent before collecting any data through the sysdiagnose and threat hunting feature.
Our in-app consent process will clearly and conspicuously disclose the types of data that will be collected, including, but not limited to, your Apple ID, phone number, and application list.
We will provide you with clear and accessible information about the purposes for which the data will be used.
You will have the option to review and acknowledge the consent before the data collection process begins.
You can withdraw your consent at any time through the application settings. Withdrawing consent will not affect the lawfulness of processing based on consent before its withdrawal.
Data Protection and Anonymization: We implement robust technical and organizational safeguards to protect the data collected through the sysdiagnose/threat hunt feature. These safeguards include:
Encryption of data during transmission and storage
Access controls to limit data access to authorized personnel only
Anonymization techniques, such as data masking and hashing, to reduce the risk of identifying individual users.
Regular security assessments to ensure the effectiveness of our safeguards.
Data Lifecycle: We are transparent about the lifecycle of the data collected through the sysdiagnose/threat hunt feature.
Collection: Data is collected only after you provide informed consent within the application.
Processing: The data is processed for the specific purpose of identifying potential security threats and improving our Services.
Storage: Data is stored securely for a limited period,unless a longer retention period is required by law or for ongoing security investigations. See Section 10 for more information on data retention.
Deletion: Data is securely deleted after the retention period, using industry-standard data sanitization methods. Customers are also able to request deletion of their data by sending an email to privacy@iverify.io
Data Usage: The data collected will be used solely for the purpose of threat detection, security analysis, and service improvement.
We will not use this data for advertising or marketing purposes.
We may share this data with trusted third-party security researchers or law enforcement agencies if required to investigate potential security threats or comply with legal obligations. Any such sharing will be done in accordance with applicable laws and regulations.
6. Data Security
We take reasonable and appropriate measures to protect your information from unauthorized access, use, or disclosure. These measures include:
Encryption: Using encryption (both in transit and at rest) to protect sensitive data, such as payment information and personal identifiers.
Access Controls: Implementing access controls, such as role-based access, and limiting access to your information to authorized personnel with a need-to-know.
Security Monitoring: Monitoring our systems for potential security breaches, intrusions, and other security events.
Regular Security Assessments: Conducting regular security assessments, vulnerability scans, and penetration tests to identify and address vulnerabilities.
Employee Training: Providing regular security awareness training to our employees to ensure they understand their responsibilities in protecting your information.
Data Minimization: Limiting the collection and storage of your information to what is necessary for the purposes outlined in this Privacy Policy.
Data Integrity: Implementing measures to ensure the accuracy and integrity of your information.
Physical Security: Employing physical security measures to protect our facilities and data centers.
However, no method of transmission over the internet, or method of electronic storage, is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
7. Your Rights and Choices
You have the following rights and choices regarding your information:
Access: You can request a copy of the information we hold about you, including the categories of information, sources of collection, purpose of processing, and recipients of disclosure.
Correction: You can request that we correct any inaccurate or incomplete information we have about you.
Deletion: You can request that we delete your information, subject to certain exceptions as permitted by law.
Objection: You can object to the processing of your information for certain purposes, such as direct marketing, and request that we restrict the processing of your information.
Data Portability: You can request to receive your information in a portable and readily usable format, subject to certain exceptions.
Opt-Out: You can opt out of receiving marketing communications from us, including email and other promotional messages.
Withdraw Consent: If we process your information based on your consent, you can withdraw your consent at any time.
Cookie Choices: You can control cookies and similar technologies through your browser settings and other tools. You can also opt out of certain targeted advertising.
Do Not Track: You may have the option to enable a "Do Not Track" setting in your browser, which signals to websites that you do not want your online activity to be tracked.
Complaint: You have the right to lodge a complaint with a supervisory authority if you believe our processing of your information violates applicable law.
To exercise your rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable law. We may need to verify your identity before we can fulfill your request.
8. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, tags, and similar technologies to collect information about your browsing behavior and preferences.
Cookies: Cookies are small text files that are stored on your device when you visit a website. They help us remember your preferences, track your activity, and improve your experience.
Web Beacons: Web beacons (also known as pixel tags or clear GIFs) are small electronic images that can be used to track your activity on a web page or email.
Types of Cookies: We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period). We also use first-party cookies (which are set by us) and third-party cookies (which are set by third-party providers).
Purposes of Use: We use strictly necessary, performance or function, and analytics cookies and similar technologies for various purposes, including:
Essential Functions: To enable core functionality, such as account login and security.
Preferences: To remember your settings and preferences, such as language and font size.
Analytics: To analyze website traffic, usage patterns, and trends.
Personalization: To personalize your experience and provide tailored content.
Advertising: To deliver targeted advertising and measure the effectiveness of our campaigns.
You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our Services. You can also opt out of certain targeted advertising through industry opt-out tools.
9. Third-Party Services
Our Services may contain links to third-party websites or services, and we may also use third-party services to provide and improve our Services.
Third-Party Links: We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of those third parties before providing them with your information.
Third-Party Service Providers: We work with various third-party service providers, who may have access to your information to perform their services. These providers include:
Payment processors
Cloud hosting providers
Analytics providers
Marketing and advertising platforms
Customer support providers
Third-Party Integrations: Our Services may integrate with third-party applications or platforms. If you choose to use such integrations, your information may be shared with those third parties.
You can control cookies through your browser settings and other tools. However, disabling cookies may affect your ability to use certain features of our Services. You can also opt out of certain targeted advertising through industry opt-out tools.
10. Data Retention
We retain your information for as long as necessary to provide you with our Services, fulfill the purposes outlined in this Privacy Policy, and comply with our legal obligations, resolve disputes, and enforce our agreements.
Specific Retention Periods: We may retain certain types of information for different periods, depending on the purpose for which it was collected and our legal obligations.
Legal Obligations: We may be required to retain certain information for specific periods to comply with applicable laws, regulations, and legal processes.
Business Purposes: We may retain information for legitimate business purposes, such as maintaining records, analyzing data, and improving our Services.
Aggregated Data: We may retain aggregated and anonymized data indefinitely.
Deletion Requests: We will delete your information in accordance with your deletion requests and applicable law.
11. Data Retention
Your information may be transferred to and processed in countries other than your own, including countries that may have data protection laws that are different from the laws of your country.
Transfer Mechanisms: We will take steps to ensure that your information is protected when it is transferred internationally, including:
Using Standard Contractual Clauses or other approved transfer mechanisms.
Transferring data to countries that have been deemed to provide an adequate level of protection.
Obtaining your consent for the transfer, where required.
Data Localization: We may also store and process your information on servers located in your region.
12. Children's Privacy
Our Services are not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.
Parental Consent: If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. We will take steps to delete the information and terminate the child's account.
Compliance with COPPA: We comply with the Children's Online Privacy Protection Act (COPPA) and other applicable laws regarding the collection of personal information from children.
13. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors.
Notification: We will notify you of any material changes to this Privacy Policy by posting the updated policy on our website, application, and/or by sending you an email or other notification.
Effective Date: The updated policy will be effective as of the date indicated in the policy.
Your Acceptance: Your continued use of our Services after the effective date of the updated policy constitutes your acceptance of the changes.
14. California Addendum—For Residents of California
This California Addendum applies to California residents and supplements the information provided above in the Privacy Policy. It does not apply to our employees or other personnel where the personal information we collect about those individuals relates to their current, former, or potential employment at iVerify.
Categories of Personal Information Collected and Sources
iVerify has collected the following categories of personal information about California consumers. We may collect this personal information directly from you, from third parties, and from your interactions with our Services. As defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), the personal information categories are:
Personal information as defined in the California customer records law, such as name, contact details (address, phone number, email), and employment information, such as current employer.
Characteristics of protected classifications under California or federal law, such as primary language.
Commercial information, such as purchase history and transaction information.
Internet or network activity information, such as browsing history, online identifiers, search history, and interactions with our online properties or ads.
Geolocation data as approximate location derived from IP address.
Categories of Personal Information Collected and Sources
iVerify collects the categories of personal information described above for business and operational purposes, marketing and commercial purposes, security purposes, and legal and compliance purposes. We disclose each of these categories to our service providers, affiliates, third-party partners that provide services such as data analysis, data storage, payment processing, and customer service, trusted business partners, and public and governmental authorities, such as regulatory authorities and law enforcement.
Sensitive Personal Information
iVerify has not collected, shared, or sold any sensitive personal information, as defined under the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act. We have not engaged in such activities in the 12 months preceding the date this Privacy Policy was last updated. Without limiting the foregoing, we do not “sell” or “share” sensitive personal information.
Categories of Personal Information Utilized for Cross-Context Behavioral Advertising
We disclose the above categories of personal information to third-party advertising partners, such as in connection with our use of tracking technologies for cross-context behavioral advertising or by providing lists of email addresses for potential customers, so that we can reach you across the web with advertisements for our products and services. This may be considered “sharing” or a “sale” under the CCPA.
We do not knowingly “sell” or “share” the personal information, including the sensitive personal information, of minors under 18 years of age. You can opt out of sharing personal information for cross-context behavior advertising by emailing us at privacy@iverify.io or through cookie consent.
Individual Requests
You may, subject to applicable law, make the following requests:
You may request that we disclose to you the following information:
The categories of personal information we collected about you and the categories of sources from which we collected such personal information;
The business or commercial purpose for collecting, “selling,” or “sharing” personal information about you;
The categories of personal information about you that we “sold” or “shared” and the categories of third parties to whom we “sold” or “shared” such personal information; and
The categories of personal information about you that we otherwise disclosed, and the categories of third parties to whom we disclosed such personal information.
You may request to correct inaccuracies in your personal information.
You may request to have your personal information deleted.
You may request to receive the specific pieces of your personal information, including a copy of the personal information you provided to us in a portable format.
You may opt out of the “sale” or "sharing” of your personal information for cross-context behavioral advertising through cookie consent.
You may opt out of cross-context behavior advertising.
We will not unlawfully discriminate against you for making an individual request. To make a request, please contact us at privacy@iverify.io. We will verify and respond to your request consistent with applicable law, taking into account the type and sensitivity of the personal information subject to the request. We may need to request additional personal information from you in order to verify your identity and protect against fraudulent requests. If you make a request to delete, we may ask you to confirm your request before we delete your personal information.
iVerify will disclose and deliver the required information free of charge within 45 days of receiving your verifiable request. The time period to provide the required information may be extended once by an additional 45 days when reasonably necessary and with prior notice.
"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)
Our Service does not respond to Do Not Track signals. However, some third party websites do keep track of your browsing activities. If you are visiting such websites, you can set your preferences in your web browser to inform websites that your do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.
Your California Privacy Rights (California's Shine the Light law)
Under California Civil Code Section 1798 (California's Shine the Light law), California residents with an established business relationship with us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes.
If you'd like to request more information under the California Shine the Light law, and if you are a California resident, You can contact Us using the contact information provided below.
California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)
California Business and Professions Code section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted.
To request removal of such data, and if you are a California resident, You can contact Us using the contact information provided below, and include the email address associated with Your account.
Be aware that Your request does not guarantee complete or comprehensive removal of content or information posted online and that the law may not permit or require removal in certain circumstances.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
iVerify, Inc.
31-64 21 Street, #323
Long Island City, NY 11106